Contact Us
Got a question about one of our reviews, spotted something out of date, or want to flag a new casino not on Gamstop for us to look at? This page tells you how to reach the team behind essential-aromatherapy.co.uk.
How to Reach Us
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of working days. If your enquiry relates to a specific brand featured on the site — for example, a query about the terms attached to a welcome offer at Betmica or Kikibet — please include the casino's name and as much detail as possible so we can look into it properly.
We're not able to intervene in individual disputes between a player and a casino operator, since we're an independent comparison site rather than the gambling business itself. If you have an unresolved complaint with a specific site, that needs to go through the casino's own support channels or, where applicable, its licensing authority.
What We Can Help With
- Corrections or updates to information on our reviews and comparison tables
- Suggestions for casinos not on Gamstop that you think we should assess
- General feedback on how we rate and rank operators, including free spins offers and bonus terms
- Questions about how the site works, including our editorial approach
- Media or partnership enquiries
What We Can't Help With
We can't process withdrawals, resolve account issues, verify your identity with a casino, or act as a go-between for a payment dispute. Those matters sit with the operator you registered with. Similarly, we can't offer personal advice on whether you should be gambling — if that's a concern for you or someone you know, our Responsible Gambling page has information worth reading first.
Before You Get in Touch
A lot of common questions are already answered elsewhere on the site. If you're trying to work out which operator suits you, our main guide to non Gamstop casinos in the UK covers how we compare welcome packages, free spins offers and payment options across the brands we list, including Betninja, WinnerIsland, Zombillion and others. If you want to know more about who writes and fact-checks our content, take a look at the About Us page. And if you're after the legal small print on how the site operates, that's covered in our Terms and Conditions.
Feedback Shapes Our Reviews
This site is updated regularly as offers change, new sites launch, and existing operators adjust their terms. If you've used a casino not on Gamstop that we've reviewed and your experience — with deposits, free spins wagering, or customer support — didn't match what we've written, tell us. Reader feedback is one of the ways we keep our rankings honest and our write-ups current, alongside our own research into each brand's terms and reputation.
Please remember that gambling should only ever be undertaken by adults aged 18 and over, and that any correspondence about specific offers doesn't constitute financial or gambling advice on our part.